Want to sell with us?

We want to partner with you.  Please email [email protected] for selling opportunities.

Currency and payment methods:

All prices in the Thrive Global Shop store are presented in USD. If you live outside the USA, you can convert prices to your native currency using a free currency converter like Yahoo Currency.

We accept payments from Visa, MasterCard, American Express, Apple Pay, Amazon Payments, Discover, debit and credit cards.

Valid promotional codes may be redeemed at checkout.

Returns and exchanges:

Sometimes things happen, and your order just isn’t exactly what you were expecting. In cases like these please email us at [email protected] and we’ll help get your order returned or exchanged.

All returns or exchanges must be filed within 15 days of receiving your order.  All items must be returned unused and in their original packaging. In the event of an exchange/return, the customer is not responsible for the cost of return shipping. We will email you a return shipping label.

Third party products must be returned unused, with original tags and packaging.

Products from multiple vendors:

In an effort to offer our customers the best and widest assortment of products at the best prices, some items will ship directly from our partners or from different warehouses. If you order multiple items and receive tracking for only part of your order do not be alarmed, the other product(s) will ship separately and you will receive a separate tracking email!

Support and contact information:

Please email [email protected] for questions about:

  • Your order, including returns, exchanges, tracking information, order modifications, or order cancellations.  
  • All other questions, including account information, product information and availability, pricing, sizing, and general store questions.

 Product Fit, Sizing & Other questions

Sizing can vary from product to product.  Women’s sizes are often slimmer fitting and tapered. If you would like a shirt with a little more give, we recommend checking out the men’s sizes (spoiler alert: men’s shirts are technically unisex sizes!). If you are positive you want a women’s shirt, consider ordering up a size and be sure to reference the sizing chart first.

Shipping Your Order

Orders are processed within 2 business days from the time of order. Once an order is processed, it is pulled from inventory, packaged, and sent out for shipping. Upon scanning by the carrier you will receive an email with tracking information for your package. If you do not receive a tracking email within 4-5 business days of placing your order it may be for a variety of reasons. If this happens please email us at [email protected] and we will look into the issue immediately.

We do our best to keep shipping prices low, and will ship via whichever carrier can reliably deliver your package at the most affordable cost. Deliveries outside of the United States are subject to additional duties and taxes imposed by the recipient's country.

US orders will ship via USPS (larger and more expensive items may ship via UPS or FedEx) and generally take between 1-2 weeks to arrive. For international orders, delivery time largely depends on the delivery services available in your country and the customs agency in your country. Please allow up to 4 weeks from ship date for international orders to arrive (the UK, Canada, and Western Europe are typically within 2 weeks but can take longer). Shipments to India, and Africa can take upwards of 1 month. Please take this into account before ordering.

About Customs, Duties & Taxes

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Thrive Global has no control over these charges, nor can Thrive Global predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

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